How to Get a National ID Card (New & Replacement)

A National Identity Card is a crucial document for every Zimbabwean citizen. The process for getting a first-time ID and a replacement for a lost or damaged one are similar, but the document requirements differ slightly.

Documents for a First-Time ID

If you are applying for your very first ID card (usually at age 16), you will need:

• Your original long Birth Certificate.
• The original National ID of one of your parents who shares your surname and appears on your birth certificate.
• If both parents are deceased: You must bring their original death certificates and be accompanied by a close relative (like an aunt or uncle) or a legal guardian, who must bring their own original National ID.

Documents for a Replacement ID

If you have lost your ID or need to replace an old "waiting pass," you will need:

• Your original long Birth Certificate **or** a valid Passport.
• Your old ID card or "waiting pass," if you still have it. This helps speed up the process.
• A police report if your ID was lost or stolen. While not always asked for, it is an official requirement.

The Application Process (Same for Both)

The in-person process at the Registrar's office is the same for both new and replacement IDs.

1. Visit the Registrar's Office: Go to your nearest District or Provincial office. It's best to arrive early.
2. Document Vetting: An official will check that you have the correct documents.
3. Application Form: You will be given a form to complete.
4. Biometrics: Your photograph will be taken and your fingerprints will be scanned by an official. You cannot bring your own photo.
5. Payment (for replacements): If you are getting a replacement, you will pay the required fee and get a receipt.
6. Issuance: Depending on the location and system status, your new ID card may be issued on the same day, or you may be asked to collect it after a few days.